Customer Success

We succeed when our customers succeed

"The success of Ceridian is the sum total of the success of our customers"

Ceridian XOXO Customer Success Program

Customer Success Program

Are you transforming human capital management in your organization? Looking for ways to share best practices with other HR leaders? Do you have an organizational success story to share? Ceridian wants to recognize and reward you!

When you join the Ceridian XOXO Customer Success Program, a dedicated Customer Success team will help you achieve professional and organizational goals.

How do you benefit from the XOXO Program?

  • Showcase the success of your organization
  • Build a stronger network of industry contacts
  • Attend educational events and training sessions
  • Meet like-minded peers via social media, connect in a dedicated community and share HCM experiences
  • Earn valuable XOXO points you can redeem for valuable products, services and events

Ceridian XOXO Customer Success Program is passionate about the promotion of our customer’s success.

Register today to get started on your journey to success and rewards!

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Ceridian XOXO Customer Success Program

Ceridian XOXO Awards

Ceridian announced the winners of the 2016 Ceridian XOXO Awards during the company’s annual customer forum, INSIGHTS 2016, in Las Vegas, Nevada.The annual awards program recognizes organizations who have realized outstanding return on investment with Ceridian’s products and services.

“We congratulate this year’s deserving winners for sharing their business outcomes and stories of transformation resulting in enhanced employee engagement and improved productivity and efficiencies in partnership with Ceridian,” said Howard Tarnoff, Senior Vice President Customer Success, Ceridian. “We salute these organizations for their commitment to HCM technology as a business driver for success.”

Customers representing a range of industries were nominated for a Ceridian XOXO Award in one of four categories including: Astounding Transformation; Employee Development and Engagement; Peace of Mind Compliance and Year-End Year-Round.

Winners of the 2016 Ceridian XOXO Awards:

  • Astounding Transformation: First Credit Union
    This award recognizes significant changes to HCM processes resulting in improved productivity and efficiency. Learn more about First Credit Union's use of Dayforce HCM.
  • Employee Development and Engagement: Heritage Golf Group, Inc.
    This award honors significant changes to HCM processes that improve the employee experience and overall employee wellness. 
  • Peace of Mind Compliance: Hawaii National Bank
    This award celebrates significant changes to HCM processes to improve compliance. Learn more about Hawaii National Bank's use of Dayforce HCM.
  • Year-End Year-Round: DPI Specialty Foods
    This award commemorates the successful management of payroll through training, the proactive auditing of payroll reports and domain knowledge.

Submissions were evaluated on one or more of the following metrics depending on the chosen category: operational efficiencies gained; increased productivity; reduced turnover/absenteeism; improved/measurable impact on employee engagement, and outstanding focus on compliance. 

Note: 2017 Nominations have closed.

Ceridian XOXO Customer Success Program

HCM Professional of the Month

The Ceridian XOXO Customer Success Program recognizes Human Capital Management professionals who exemplify the spirit of the XOXO program. Recipients have not only transformed their own business with Ceridian solutions, but they have engaged other professionals to share best practices, making them an invaluable industry thought leader.

The XOXO Customer Success Program team is delighted to recognize Shahara Byford, Director of Human Resources at Power Construction Company LLC, as our featured Human Capital Management Professional of the Month.

Shahara Byford

Shahara Byford
Director of Human Resources
Power Construction Company LLC

Power Construction Company LLC

Shahara has been an active member of the XOXO community since June 2016. Shahara and her team moved to Dayforce in 2016 with the need to consolidate many of their systems into one fully usable, real time database. They succeeded with their implementation, completely making their fully manual/paper process a thing of the past – and have quickly branched out to become “super users” of Dayforce.

Shahara has personally boosted her XOXO Community participation by recently completing her first speaking event at Dine and Dayforce in Chicago. She continues to look for any opportunity to connect with other customers, not only telling the story of the road Power Wellness traveled down, but also gathering information to apply to their own internal needs. Look for her in Las Vegas as she will be a panelist at INSIGHTS!

Shahara is currently sharing best practices on how her company has successfully brought many processes together under the Dayforce HCM platform – saving a significant number of hours for their team. This effort has allowed the team to add more modules to do even more with Dayforce than they originally planned, expanding to Recruiting, Onboarding, Performance Management and Dashboards. She feels that the addition of Dashboards have made a huge impact on their business giving their managers the tools at their fingertips to make fast decisions on an entire library of data.

Congratulations Shahara, and thank you for your ongoing contribution to the XOXO program and community!

 

Shahara Byford
Power Construction Company LLC
Shahara Byford

Power Construction Company LLCShahara Byford
Director of Human Resources

Shahara has been an active member of the XOXO community since June 2016. Shahara and her team moved to Dayforce in 2016 with the need to consolidate many of their systems into one fully usable, real time database. They succeeded with their implementation, completely making their fully manual/paper process a thing of the past – and have quickly branched out to become “super users” of Dayforce.

Shahara has personally boosted her XOXO Community participation by recently completing her first speaking event at Dine and Dayforce in Chicago. She continues to look for any opportunity to connect with other customers, not only telling the story of the road Power Wellness traveled down, but also gathering information to apply to their own internal needs. Look for her in Las Vegas as she will be a panelist at INSIGHTS!

Shahara is currently sharing best practices on how her company has successfully brought many processes together under the Dayforce HCM platform – saving a significant number of hours for their team. This effort has allowed the team to add more modules to do even more with Dayforce than they originally planned, expanding to Recruiting, Onboarding, Performance Management and Dashboards. She feels that the addition of Dashboards have made a huge impact on their business giving their managers the tools at their fingertips to make fast decisions on an entire library of data.

Congratulations Shahara, and thank you for your ongoing contribution to the XOXO program and community!

Chrissi Steffani Wardlow
Underwriters Laboratories
Chrissi Steffani Wardlow

Underwriters LaboratoriesChrissi Steffani Wardlow
Payroll Manager

Chrissi has been an active member of the XOXO Community since November 2016. She hit the ground running at Underwriters Laboratories by quickly getting up to speed with how their Payroll team implemented Dayforce, what their current day to day procedures were and how to springboard things to the next level by gaining additional system knowledge – quickly – as joining a company during the 4th quarter is quite a challenge for many who are not newbies! She immediately turned to the XOXO Community to learn the quickest and most efficient ways to use the Dayforce system to its fullest potential for her company, matching up with other successful companies in the program. As time went by, so did the expansion of the Dayforce system within UL.

Chrissi has helped lead a new project by spearheading the rollout of Dayforce and some added modules to their new location in Arkansas. Chrissi wasted no time in giving back to the community. She is now active on the hub assisting other companies with their XOXO Match needs – quickly becoming a leader amidst being a newbie herself just 6 months ago. She is very excited to get more into speaking opportunities within the XOXO community and is very much looking forward to her first INSIGHTS conference later in 2017. Underwriters Laboratories promotes safe living and working environments for people by the application of safety science and hazard-based safety engineering. Chrissi and her team have adopted that same approach within the payroll department for their internal customers – their employees – by keeping their Dayforce environment one they can depend on for numerous business needs and requirements.

Congratulations Chrissi, for exemplifying the spirit of XOXO!

Chris Munson
Spectrum Brands Inc.
Chris Munson

Manager of Employee RelationsChris Munson
Senior HRIS Manager

The XOXO Customer Success Program team is delighted to recognize Chris Munson, Senior HRIS Manager at Spectrum Brands Inc. as our featured Human Capital Management Professional of the Month!

Chris Munson’s involvement with XOXO started at INSIGHTS in July 2016, and he hasn’t looked back from there. Talk about jumping into the deep end, he presented an impromptu presentation to several executive leaders at our 2016 INSIGHTS executive luncheon with only moments notice! In no time at all, he’s become an HCM thought leader in our greater Dayforce HCM community!

Chris has been instrumental in developing application processes for Spectrum Brands and driving two full implementation projects. He loves talking to other Dayforce users and prospective clients about his experiences and best practice for a successful implementation project! Never shy to be the first to try, he’s partnered to test new hardware for our growing Dayforce product tools.

Congratulations Chris, for exemplifying the spirit of XOXO!

Yvonne Monea
E&H Family Group
Yvonne Monea

Manager of Employee RelationsYvonne Monea
Manager of Employee Relations

The XOXO Customer Success Program team is delighted to recognize Yvonne Monea, Manager of Employee Relations at E&H Family Group (Buehler Food Markets/Ace Hardware Group) as our featured Human Capital Management Professional of the Month.

Since joining the XOXO Program in 2015, Yvonne has embraced the concept of networking and actively participates in the XOXO Hub. She enjoyed attending INSIGHTS, and has championed the initiative within E&H Family Group to work with Ceridian as an advocate for Dayforce. E&H hosted a prospective customer at their offices, opening their Dayforce solution to the prospect, and Yvonne enthusiastically engaged with them in discussion around implementation best practices, providing their reasons for choosing Dayforce. Additionally, Yvonne actively connects to other grocery retailers in her industry through XOXOMatch to get the most out of their investment and to share best practices. Yvonne is committed to being a strong advocate for Dayforce and is both a valuable member of our XOXO program and a proven leader in the HCM community.

Congratulations Yvonne, for exemplifying the spirit of XOXO!

Danielle Armbruster
YMCA of Boulder Valley
Danielle Armbruster

YMCA of Boulder ValleyDanielle Armbruster
HRIS Director

The XOXO Customer Success Program team is delighted to recognize Danielle Armbruster, HRIS Director at the YMCA of Boulder Valley, as our featured Human Capital Management Professional of the Month!

Danielle has been a very active member of XOXO since 2015. She was a speaker at the 2016 Insights Conference on how non-profits can profit with Dayforce HCM by sharing how to track multiple employees across different departments and jobs while maintaining accuracy and overall effectiveness. Danielle continues to share her wealth of knowledge, advice, and best practices for new or prospective companies looking to implement Dayforce HCM. She has participated in a roundtable with other customers on key topics. Danielle also served as a mentor for a company just beginning their Dayforce journey. She helped them by providing insights from her lessons learned and served as a sounding board for advice and questions that ultimately helped them propel their success.

Congratulations Danielle, and thank you for your ongoing contribution to the XOXO program and HCM community!

Dr. Anita Martin
Kern Family Health Care
Dr. Anita Martin

Kern Family Health CareDr. Anita Martin
Director of HR

The XOXO Customer Success Program team is delighted to recognize Dr. Anita Martin, Director of HR for Kern Health, as our featured Human Capital Management Professional of the Month!

Dr. Martin has been an active member of the XOXO community since February 2016. Anita’s participation in the XOXO program started with several requests for introductions to other professionals, which crossed industries. Anita is able to share best practices and provide guidance and mentorship to other Dayforce customers, which allows those professionals to feel as though they are getting the most out of their Dayforce products and XOXO experience.

In addition, throughout her journey with Dayforce and our XOXO program, Anita has become one of our most active XOXO members. She loves to share her great experience with implementation and her transition to support with others. Because of her belief in Dayforce products and the XOXO program, Anita has always been willing to share her story, whether it has been hosting a peer engagement webinar, guest speaking at one of our Dine and Dayforce events, or acting as a reference for Dayforce. Her valuable insight to others has provided prospective customers with a true lens into the Ceridian Dayforce experience from the beginning.

Anita understands and embraces the key to a successful implementation and ongoing relationship is investment in the three “T’s:” training, testing, and time.

Congratulations Anita, and thank you for your ongoing contribution to the XOXO program and HCM community!

Gennifer Lendahl-Gonzales
Associated Students Inc.
Gennifer Lendahl-Gonzales

Associated Students Inc.Gennifer Lendahl-Gonzales
Human Resources and Safety Manager

XOXO Customer Success Program team is delighted to recognize Gennifer Lendahl-Gonzales, Human Resources and Safety Manager at Associated Students Inc., as our featured Human Capital Management Professional of the Month!

Gennifer has been a very active member of XOXO since 2015. She was a speaker at the 2016 Insights Conference sharing the benefits of leveraging Dayforce HCM for students. Gennifer has served as a thought leader in providing advice and best practices for new or prospective companies looking to implement Dayforce HCM. Gennifer has also spoken at San Francisco’s Dayforce and Dine and has authored a XOXO Success Post about how she has leveraged the functionality of the Recruiting module to move the recruiting and hiring process online.

Congratulations Gennifer, and thank you for your ongoing contribution to the XOXO program and community!

Matt Jensen
Gannett
Matt Jensen

GannettMatt Jensen
Senior HRIS Analyst

The XOXO Customer Success Program team is delighted to recognize Matt Jensen as our featured Human Capital Management Professional of the Month!

Matt joined the XOXO program on July 11th of 2013 and has been an active member all along completing hundreds of activities, but has become much more active since January of 2016 after going live on Dayforce. Matt has been an HCM thought leader for Gannett during their evaluation and deployment of Dayforce.

Matt has taken everything he has learned during the successful implementation of Dayforce and has become an invaluable thought leader in the XOXO community, sharing best practices and learning everything he can to extend the value of Gannett’s investment in Dayforce. Way to go Matt! We appreciate your ongoing contribution to the XOXO community!

Congratulations, Matt, for exemplifying the spirit of XOXO!

Amy Neill
Creative Solutions in Healthcare
Amy Neill

Creative Solutions in HealthcareAmy Neill
Director of Payroll

The XOXO Customer Success Program team is delighted to recognize Amy Neill as our featured Human Capital Management Professional of the Month! Amy is the Director of Payroll for Creative Solutions in Healthcare, located in Fort Worth Texas, and joined the Ceridian XOXO program in February 2014. During her time in the Customer Success program, Amy has become one of our most engaged advocates! Amy has been a speaker at Insights and other seminars to share her experiences with clients and prospects, and has been matched with many other Dayforce customers over the years to offer her best practices and guidance to help them make the best decisions for their businesses.

Amy Neill’s contributions and engagement to the XOXO community exemplify the qualities that define Customer Success. We thank her for efforts and congratulate her on being this month’s featured HCM Professional of the Month!

Congratulations, Amy, for exemplifying the spirit of XOXO!

David Miles
Acco Brands
David Miles

Acco BrandsDavid Miles
Payroll & HR Analyst

The XOXO Customer Success Program team is delighted to recognize David Miles, Payroll & HR Analyst at ACCO Brands in Lake Zurich, IL as our featured Human Capital Management Professional of the Month! David exemplifies the spirit of partnership both internally and externally, as he is a strong Dayforce user and always happy to help within ACCO as well externally with other customers, and he is very active on the XOXO hub since joining in November of 2014.

David has held numerous responsibilities within the HR and Payroll functions. His engagement and desire to optimize ACCO’s experience with the product is solid, as he has engaged the XOXO community of customers to gather and share best practices. He has taken advantage of well over a hundred opportunities in the XOXO Hub, is a returning INSIGHTS attendee and regularly engages prospective Dayforce customers to share his experiences. David is a great overall partner and adopter of all things XOXO!

Congratulations, David, for exemplifying the spirit of XOXO!

Anita Boyd
Palace Entertainment
Anita Boyd

Palace EntertainmentAnita Boyd
Manager of HR and HRIS

The XOXO Customer Success Program team is delighted to recognize Anita Boyd as our featured Human Capital Management Professional of the Month!

Anita joined Ceridian’s Customer Success Program in March of 2015 and has shared a significant working knowledge of the Dayforce application since Palace Entertainment’s implementation in Q4 2014. Her technical skills and application savvy have allowed her to support a smooth and successful HR operation. Anita, a proven team player and networking advocate, continues to share her vast knowledge of the Dayforce application, notably the Recruiting Module, with prospective Ceridian customers as well as new Ceridian customers by participating in peer to peer phone calls. As a member of Ceridian’s Customer Success program, she has earned tens of thousands of XOXO points through her participation in this highly beneficial initiative.

Congratulations, Anita, for exemplifying the spirit of XOXO!

Taylor Aschliman
Pretzels, Inc.
Taylor Aschliman

Pretzels, Inc.Taylor Aschliman
CPA and Plant Controller
Pretzels, Inc.

The XOXO Customer Success Program team is delighted to recognize Taylor Aschliman as our featured Human Capital Management Professional of the Month!

Taylor Aschliman, CPA is the Plant Controller at Pretzels, Inc in Bluffton, Indiana. Taylor joined Ceridian’s Customer Success Program in March of 2015 and has been managing the Dayforce application since their implementation in Q4 2014. His technical skills and application savvy have allowed him to fulfill their return on investment in less than one year. Taylor continues to share his vast knowledge of the Dayforce application with prospective Ceridian customers as well as new Ceridian customers, by participating in peer to peer phone calls as a member of Ceridian’s Customer Success program. As a millennial, Taylor is excited to be part of the future of HCM.

Congratulations, Taylor, for exemplifying the spirit of XOXO!

Karen Gorsuch
JTEKT North America Corporation
Karen Gorsuch

JTEKT North America CorporationKaren Gorsuch
Payroll and HRIS Manager
JTEKT North America Corporation

The XOXO Customer Success Program team is delighted to recognize Karen Gorsuch as our featured Human Capital Management Professional of the Month!

Karen Gorsuch is the Payroll and HRIS Manager at JTEKT North America Corporation in Westlake, OH. Karen joined Ceridian’s Customer Success Program in April of 2015 and has 25 years of experience managing all aspects of payroll processing. Her passion for payroll and her leadership skills helped lead JTEKT to a successful Dayforce implementation in April of 2013. Karen continues to share her vast knowledge of the Dayforce application with prospective Ceridian customers as well as new Ceridian customers, by participating in XOXOMatch and hosting peer to peer phone calls as a member of Ceridian’s Customer Success program. Karen is a Dayforce Champion and a fantastic leader and payroll professional.

Congratulations, Karen for exemplifying the spirit of XOXO!

Laura Vandervelden
Aeropostale, Inc.
Laura Vandervelden

Aeropostale, Inc.Laura Vandervelden
Application Manager, Retail Systems
Aeropostale, Inc.

The XOXO Customer Success Program team is delighted to recognize Laura Vandervelden as our featured Human Capital Management Professional of the Month!

Laura is the Application Manager - Retail Systems at Aeropostale, Inc. in Lyndhurst, New Jersey. Laura joined Ceridian’s Customer Success Program in April of 2014 and has been recognized as a thought leader for her participation on Ceridian’s Retail Customer Advisory Board and will be featured in our upcoming February Peer Engagement webinar series.

Laura has over seven years of experience managing and leading large-scale IT projects. Her knowledge and hands-on approach helped lead Aeropostale to a successful Dayforce WFM go live in April of 2011, followed by a successful Dayforce HR, Benefits and Payroll go live in April of 2014. Laura continues to share her vast knowledge of the HCM space with prospective Ceridian customers as well as new Ceridian customers, to ensure they have a smooth HCM journey as well. She has completed over 90 activities as a member of Ceridian’s Customer Success program.

Congratulations, Laura for exemplifying the spirit of XOXO!

Lainie Cooney
DPI Specialty Foods
Lainie Cooney

DPI Specialty FoodsLainie Cooney
Chief Human Resources Officer
DPI Specialty Foods

The XOXO Customer Success Program team is delighted to recognize Lainie Cooney as our featured Human Capital Management Professional of the Month!

Lainie is the CHRO at DPI Specialty Foods in Riverside, California. She is an industry recognized HR business partner with over 15 years of experience. Lainie has been recognized as a thought leader within the Dayforce community for her participation as INSIGHTS 2015 and speaking at other industry events on behalf of Ceridian.

Lainie is currently helping to develop HR solutions in Dayforce and is a participant in the XOXO program. Lainie continues to share her vast knowledge of the HCM space with new and prospective Ceridian customers in order to ensure they have a smooth HCM journey as well.

Congratulations, Lainie for exemplifying the spirit of XOXO!

Steve Dorchinsky
AGCO Corporation
Steve Dorchinsky

Agco Agriculture CompanySteve Dorchinsky
Manager of HR Operations
AGCO Corporation

The XOXO Customer Success Program team is delighted to recognize Steve Dorchinsky as our featured Human Capital Management Professional of the Month!

Steve is the Manager of HR Operations at AGCO Corporation in Duluth, Georgia. Steve joined Ceridian’s Customer Success Program in October of 2014 and has been recognized as a thought leader for his participation in speaking events such as INSIGHTS and our Peer Engagement webinar series. Prior to joining AGCO, Steve spent over two decades within the HR consulting industry, where he managed client partners and consultants in areas such as Benefits, Payroll, and Equity Compensation. He also served in the military as a Captain in the US Army. His strong leadership ability helped lead AGCO Corporation to a successful Dayforce HCM go live in December of 2014. Steve continues to share his vast knowledge of the HCM space with prospective Ceridian customers as well as new Ceridian customers, to ensure they have a smooth HCM journey as well.

Congratulations, Steve for exemplifying the spirit of XOXO!

Aleksandra BorukAleksandra Boruk
HM Clause

HM ClauseAleksandra Boruk
Compensation and HRIS Project Manager
HM Clause

The XOXO Customer Success Program team is delighted to recognize Aleksandra Boruk as our featured Human Capital Management Professional of the Month!

Aleksandra is the Compensation and HRIS Project Manager at HM. CLAUSE, Inc. in Davis, California. Aleksandra joined to Customer Success Program in October of 2014 and has been recognized as a very active thought leader from her participation speaking at events like Dine and Dayforce and our Peer Engagement webinar this summer. She has implemented several different systems in her career and used that experience to lead HM. CLAUSE’s Dayforce HCM implementation to a successful go live in July of this year. Aleksandra is also assisting her peers by volunteering her time for the Dayforce HCMentor Program so new customers gain fast traction in their implementation cycle.

Congratulations, Aleksandra for exemplifying the spirit of XOXO!

Mark Van Der Hulst
Europ Assistance USA
Mark Van Der Hulst

Europ Assistance USAMark Van Der Hulst
Performance Team Supervisor
Europ Assistance USA

The XOXO Customer Success Program team is delighted to recognize Mark Van Der Hulst as our featured Human Capital Management Professional of the Month!

Mark is the Performance Team Supervisor at Europ Assistance USA in Bethesda, Maryland. Mark joined the Customer Success Program in January of 2015. He quickly became a very active thought leader in the community of customers, and with the XOXO team, sharing his implementation experience with prospective customers in a webinar, participating on a best practices panel at INSIGHTS and engaging prospects as a reference and other customers to share best practices in the XOXOMatch Forum. He has invited coworkers to also participate in the program and is engaging product marketing to create a case study. The Customer Success Community counts on Mark to take part in opportunities of all types but he adds an element of humour in his engagements that makes him a pleasure to have in the group!

Congratulations, Mark for exemplifying the spirit of XOXO!

Tisch McDanielTisch McDaniel
Verso Corporation
Tisch McDaniel

Verso CorporationTisch McDaniel
Director of Pension, Benefits and HRIS
Verso Corporation

The XOXO Customer Success Program team is delighted to recognize Tisch McDaniel as our featured Human Capital Management Professional of the Month!

Tisch is the Director of Pension, Benefits & HRIS at Verso Corporation. Tisch has been an active member of XOXO since April of 2013. She has been recognized as an outstanding thought leader by her peers from her presentation on employee engagement at INSIGHTS. She has not only participated in many peer to peer engagement calls, but also has been featured as a guest speaker on a webinar. Tisch also regularly connects with other XOXO members through XOXOMatch guiding them through the HCM space. She has inspired her team to be involved with XOXO activities, and recently volunteered to participate in a customer panel at INSIGHTS!

Congratulations, Tisch, for exemplifying the spirit of XOXO!

Joan ParrowJoan Parrow
Prometric
Joan Parrow

PrometricJoan Parrow
Global HRMS/Payroll Director
Prometric

Joan is the Global HRMS/Payroll Director at Prometric, based in Baltimore, Maryland. Prometric is a test development and delivery provider to more than 350 organizations worldwide, and has over 2,500 employees across 14 countries. Joan joined the Customer Success Program in June of 2013. Since then, she has proven herself to be a thought leader by sharing her experiences via peer engagement calls, a case study and a video testimonial. She has also volunteered to speak at Ceridian’s annual user conference, INSIGHTS. Joan is extremely active in providing product feedback to Ceridian’s Product Management team through her participation on our Customer Advisory Board and as a charter customer for Dayforce ConnectedPay.

Congratulations, Joan, for exemplifying the spirit of XOXO!

Sherrice GilcreastSherrice Gilcreast
Community Care, Inc
Sherrice Gilcreast

Community Care, IncSherrice Gilcreast
Chief Administrative Officer
Community Care, Inc

The XOXO Customer Success Program team is delighted to recognize Sherrice Gilcreast as our featured Human Capital Management Professional of the Month!

Sherrice is the Chief Administrative Officer for Community Care, Inc. Community Care is a special needs healthcare provider headquartered in Brookfield, Wisconsin with 1,000 employees serving eastern Wisconsin. Sherrice joined the Customer Success Program in March of this year. Since then, she has proven herself to be a thought leader by sharing best practices in the XOXOMatch program and has volunteered for speaking opportunities. In addition, she provides stellar feedback to Ceridian on improving our systems and services. Sherrice has helped mentor other Dayforce customers who have been inspired by her helpful insights. Her social media activity has also shown her to be a thought leader in the HR community.

Congratulations, Sherrice for exemplifying the spirit of XOXO!

Valerie BulataValerie Bulata
CST Trust Company
Valerie Bulata

CST Trust CompanyValerie Bulata
Payroll & Benefits Specialist
CST Trust Company, D.F. King Canada

The XOXO Customer Success Program team is delighted to recognize Valerie Bulata as our featured Human Capital Management Professional of the Month!

Valerie is a Payroll & Benefits Specialist for CST Trust Company and D.F. King Canada. Valerie joined the Customer Success Program in July of 2013. The Customer Success Community can count on Valerie to take part in opportunities of all types! She leverages connections with other Dayforce users to get the most out of her organization’s Dayforce subscription, while also providing best practices to other XOXO members through XOXOMatch. Valerie has provided great insight for Ceridian blog posts and testimonials, shared her insight on LinkedIn, and consumes HCM related information provided in the portal to stay on top of HCM industry topics.

Congratulations, Valerie for exemplifying the spirit of XOXO!

Julie CabriJulie Cabri
Allied Properties REIT
Julie Cabri

Allied Properties REITJulie Cabri
Manager of Human Resources & Communications
Allied Properties REIT

Julie Cabri is the Manager of Human Resources & Communications at Allied Properties REIT in Toronto, Canada. Julie joined the Customer Success Program in June of 2014 and quickly started to extend her professional network with XOXOMatch while also optimizing her organization’s use of Dayforce HCM with the best practices shared.

Julie has been an active member of the XOXO program. She has partnered with other customers with XOXOMatch conversations, and connected with many prospective customers in Peer to Peer conversations. Julie has even delivered invaluable feedback to our Dayforce Product Management team working on Dayforce Dashboards and other modules. “Julie’s diligence and focus through her participation in charter programs and product advisory boards is the true definition of partnership. She is honest and direct, yet supportive and patient as our products evolve and improve. Her insight into both significant enhancement and even the smallest of defects is a testament to her belief in Dayforce HCM. She continually demonstrates willingness to spend her time and energy in pushing Ceridian employees and our products to be the best. Julie is an asset to the extended Ceridian family!” said Susan Gartner, Ceridian Senior Product Manager.

Congratulations, Julie for exemplifying the spirit of XOXO!

Barb LeybaBarb Leyba
Koroseal Interior Products
Barb Leyba

Koroseal Interior ProductsBarb Leyba
Vice President of Human Resources
Koroseal Interior Products

The XOXO Customer Success Program team is delighted to recognize Barb Leyba as our featured Human Capital Management Professional of the Month. Barb is the Vice President of Human Resources at Koroseal.

Barb has been a very active member of the XOXO Customer Success Program since December of 2013 and involved in extraordinarily successful initiatives such as:

Presenting the lifecycle of Dayforce from product evaluation to go-live at Koroseal at the Ceridian annual field organization summit on January 2015. Providing input to many organizations evaluating Dayforce. Barb’s consultative approach brings a depth of knowledge that has helped them understand the framework of a successful HCM software deployment and led to better project planning. Helping author a case study on system conversion from a legacy Ceridian system to Dayforce HCM Acting member of the inaugural Dayforce Customer Advisory Board.

Congratulations, Barb!

Davetta RinehartDavetta Rinehart
Peninsula Metro YMCA
Davetta Rinehart

YMCADavetta Rinehart
Peninsula Metro YMCA

The XOXO Customer Success Program team is delighted to recognize Davetta Rinehart as our featured Human Capital Management Professional of the Month.

Davetta has been a very active member of the XOXO Customer Success program since May 2013. The Peninsula Metropolitan YMCA was one of the first YMCA’s to deploy Ceridian’s Dayforce HCM and Davetta and her team led the way with creating Dayforce best practices to meet the unique needs of YMCA’s, proving her to be a thought leader in Human Resources. She instills in her team a consistent sense of accountability and service to their employees. Davetta states their adoption of Dayforce HCM has helped their managers get “back to the basics,” developing and supporting their staff to serve their members better.

Congratulations, Davetta!

Tom CielakTom Cielak
ACCO Brands
Tom Cielak

ACCO BrandsTom Cielak
Director of HR Operations
ACCO Brands

The XOXO Customer Success Program team is delighted to recognize Tom Cielak as our featured Human Capital Management Professional of the month.

Tom has been a very active member of the XOXO Customer Success program since July 2013. He has completed countless XOXO program opportunities including presentation of his Dayforce success at Ceridian INSIGHTS 2014. Not only does Ceridian appreciate Tom’s participation in the XOXO program, here is what a fellow XOXO member said after a recent connection “…interaction was immensely positive! Thanks so very much for your insights and advice. My head is spinning with ideas and information. I greatly appreciated the time and your offer to receive follow up inquiries. You are an excellent ambassador for Dayforce!”

Congratulations Tom!

Mary BeckerMary Becker
Morgan Corporation
Mary Becker

Morgan CorporationMary Becker
Payroll Manager
Morgan Corporation

The XOXO Customer Success Program team is delighted to recognize Mary Becker, Payroll Manager at Morgan Corporation, as our featured Human Capital Management Professional of the Month.

Mary has been an active member of the XOXO community since November 2013, and she has been in the Payroll field for more than 20 years. Her experience with in-house payroll as well as vendor-supported payroll across various industries provides a great backdrop for sharing her expertise with others. Mary is always one of the first to offer her guidance to prospective as well as newly signed Dayforce customers. Those she speaks with appreciate the perspective she shares on best practices as well as lessons learned. While improving her own level of product knowledge with Dayforce training, Mary has provided training program insight that is being used to enhance the training program for future customers. Customers like Mary are a win-win for us all!

Mary recently shared best practices through the XOXOMatch program on how Morgan Corporation is utlizing self-service to enhance employee engagement as well as auditing and reporting tips and tricks.

Congratulations, Mary! Thank you for your ongoing contribution to the XOXO program and community!

Renee McQuinnRenee McQuinn
Sendiks' Food Markets
Renee McQuinn

Sendiks' Food MarketsRenee McQuinn
Payroll Manager
Sendiks' Food Markets

The XOXO Customer Success Program team is delighted to recognize Renee McQuinn, Payroll Manager at Sendik’s Food Markets, as our featured Human Capital Management Professional of the Month.

Renee has been an active member of the XOXO community since April 2013. Renee’s participation in the program started with a lot of requests for introductions to other grocery professionals where she was able to gather best practices to help her company get the most out of their Dayforce investment. Over time, Renee has become more of a product expert herself and she regularly provides best practices and insight to other customers and prospective Dayforce users who don’t have her level of experience. She strikes a great balance of sharing and receiving best practices.

Renee is currently sharing best practices on how her company has decreased unnecessary overtime hours using Dayforce Workforce Management to improve scheduling for her grocery workforce.

Congratulations Renee, and thank you for your ongoing contribution to the XOXO program and community!

Chris SallesChris Salles
Guitar Center
Chris Salles

Guitar CenterChris Salles
Director, eLearning
Guitar Center

The XOXO Customer Success Program team is delighted to recognize Chris Salles as our featured Human Capital Management Professional of the Month. Chris has been a very active member of the XOXO Customer Success program since May 2013. He has completed countless XOXO program opportunities including:

  • Presenting Guitar Center's success with Dayforce HCM at Ceridian INSIGHTS 2013, (which landed him on top of the XOXO Points Leaderboard!)
  • Winning an inaugural Ceridian XOXO Award for Guitar Center's Astounding Transformation
  • Achieving 1035% ROI through the implementation of Dayforce HCM
  • Being the first professional connection with XOXOMatch

In addition, Guitar Center's impressive return on investment with Dayforce HCM led to his organization winning a Nucleus Research ROI Award. Chris has shared his experiences in numerous peer to peer conversations.

Congratulations to Chris on being the first recipient of this recognition from Ceridian!

Mike KellyMike Kelly
Global Brass and Copper Holdings, Inc.
Mike Kelly

Global Brass and Copper Holdings, Inc.Mike Kelly
Global Brass and Copper Holdings, Inc.

The XOXO Customer Success Program team is thrilled to recognize Mike Kelly as our featured Human Capital Management Professional of the Month. Mike has been a very active member of the XOXO Customer Success program since May 2013. He has completed over 60 XOXO program opportunities and activities including:

  • Engaging in numerous Peer Engagement calls, XOXO Match opportunities, and LinkedIn conversations where he has embodied the spirit of XOXO by exchanging best practices and mentoring other customers.
  • Presenting Global Brass and Copper’s success with Dayforce HCM during our May 2014 Dayforce HCM Peer Engagement webinar
  • Sharing overtime best practices and insight with Human Resources Industry Media
  • Providing multiple quotes for a blog on optimizing your trade show/conference experience

In addition, Mike recently shared his experiences using and benefiting from the Ceridian XOXO program with other customers via a webinar. Mike is the epitome of a thought leader in everything he does.