Guitar Center Wins 2014 Technology Return On Investment Award From Nucleus Research

Guitar Center’s Implementation of Dayforce Workforce Management Made a Multi-million Dollar Annual Impact on Productivity

Minneapolis, MN, July 9, 2014 —Ceridian announces Guitar Center – the world’s largest retailer of musical instruments - has been honoured with a Nucleus Research Technology ROI Award.  The Technology ROI awards highlight organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Through the use of Dayforce Workforce Management, Guitar Center achieved:

  • 1035% ROI*
  • A payback period of 1.2 months
  • An average annual benefit of $7,851,528

“Solution providers are increasingly asked to show value, thus the actual results from customers matter,” says Ian Campbell, CEO of Nucleus Research.  “Guitar Center’s deployment of Dayforce Human Capital Management – specifically Workforce Management – enabled the company to very quickly increase the productivity of managers and end-users and reduce costs of operations, errors and labor management.”

“The motivation for us to select the Dayforce solution was to move off of disparate systems and internal, manual spreadsheets to one system,” says Alexander Khamudis, manager of store labor, Guitar Center.  “Since deployment, we’ve improved our performance metrics and reduced our overscheduling costs by 15%.”

Dayforce HCM transforms human capital management from a collection of disparate systems reliant on fragile interfaces to a single, robust, real-time application with one employee record, one user experience and zero interfaces. This single application includes Payroll, Workforce Management, Benefits, Human Resources and Talent Management.  Dayforce Workforce Management in particular allows managers to plan and forecast labor requirements, aligns schedules with labor demand, and allows for accurate time tracking and compliance.

For the 2014 Technology ROI Awards, Nucleus Research carefully assessed the costs and business benefits of technology implementations for each nominated organization to quantify ROI over a three-year period. The awards honour the top ten IT implementations, showing tremendous value per dollar spent.  More information about the winners can be found at www.ROIAwards.com.

To learn more about how Guitar Center’s investment in Dayforce HCM paid off, download the Nucleus Report: ROI Case Study: Ceridian Dayforce Workforce Management – Guitar Center.

*Nucleus calculated the costs of software subscription, activation, and initial and ongoing support over a 3-year period to quantify Guitar Center’s investment and subsequent return on investment in its deployment of Dayforce WFM.

About Guitar Center

Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, keyboards and pro-audio and recording equipment. Our retail store subsidiary presently operates more than 230 Guitar Center stores across the U.S. We are also the largest direct response retailer of musical instruments in the United States through our wholly owned subsidiary, Musician's Friend, Inc., and its catalog and Web site, www.musiciansfriend.com. In addition, our Music & Arts division operates more than 100 stores specializing in band instruments for sale and rental, serving teachers, band directors, college professors and students. More information on Guitar Center can be found by visiting the Company's Web site at www.guitarcenter.com

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. For more information, visit NucleusResearch.com or follow us on Twitter @NucleusResearch.

About Ceridian

Ceridian Canada is part of the Ceridian group of companies. Ceridian is a leader in human capital management with more than 100,000 clients across the globe. Ceridian delivers trusted results and transformative technology. Our offering includes the award winning, cloud-based Dayforce HCM, LifeWorks, PowerPay and International Payroll. Ceridian is transforming the world of work. For more information about Ceridian solutions, visit www.ceridian.ca or call 1-877-237-4342.

Follow Ceridian on: Twitter, Facebook, and LinkedIn

Contact:
Donna Teggart
905-947-7251 (c) 647-388-2464
donna.teggart@ceridian.com